Novotel Citygate Hong Kong

Close proximity to the airport and conference center. Convenient free airport shuttle service. Citygate shopping mall and cable car nearby. Enjoyed the free swimming pool and other amenities. Phenomenal service, beautiful and clean room. Complimentary water and mini-fridge in room. Great location near train station, shopping, and dining options. Helpful and friendly staff

Didn't dislike anything about the property.

I stayed at Novotel for a quick overnight stay before my early morning flight. The hotel's location near the airport was convenient, and the shuttle bus service made it even easier. Despite some wear and tear, the room itself was nice. The staff was friendly and efficient, and I was pleasantly surprised to be upgraded to a quiet, soundproof room. The late checkout and complimentary water were also appreciated. a great option for a short stay or stopover.

Recommend this hotel.

Great Location, Connected to Mall, Close to Airport and Train Station, Good Food Options, Nice View from Room.

All was good.

I loved the convenient location attached to the shopping mall and MTR, as well as the free shuttle to the airport. The spacious room was modern and clean, with a comfortable bed and bathtub. I would recommend this hotel.

The room was spacious, bright, and comfortable. the location was convenient, with quick access to the airport and nearby rail transportation. the hotel was soundproof, providing a peaceful and quiet environment.

No negative aspects to mention.

Convenient location for those traveling through the airport. Comfortable rooms with all necessary amenities. Friendly and helpful staff. Free shuttle service to and from the airport is a nice touch. Good breakfast options available.

We loved this place for its great location within a shopping outlet and easy access to public transport. The room service, 24-hour shuttle, and excellent housekeeping made our stay comfortable and convenient. The staff were all very committed to giving superb service, especially the welcoming and friendly front desk staff.

Would recommend this hotel to family and friends without hesitation.

Convenient location near airport with free shuttle service. Clean, modern rooms and good gym. Adjacent to shopping center with variety of dining options. Subway station and cable car nearby. Good breakfast with plenty of choices.

The hotel offered a complimentary shuttle service to and from the airport, which was really convenient. the room was clean and well, maintained, with complimentary water and a mini, fridge provided. the location was great, with easy access to the train station and plenty of shopping and dining options nearby.

the staff's attitude towards my children running around in the lobby was less than welcoming.

As a couple, we absolutely loved our stay at this New Hotel. The location was perfect, with an MTR station nearby, making it easy for us to explore the city. We also enjoyed having a choice of eateries just outside the hotel, giving us plenty of options for dining. Another highlight for us was the fact that Disneyland was nearby, allowing us to have a fun day out. The free airport shuttle bus was a great convenience, especially because we had an early morning flight. The gym and pool facilities were a nice addition, allowing us to stay active during our stay.

We felt very secure during our stay and had no reason to complain.

The location is superb. There are many shops and restaurants in the same building, so it's effortless to find anything I want. Moreover, this hotel is situated very close to the train station and the airport, which made my travel extremely convenient. Lastly, the staff was incredibly friendly and accommodating, making my visit even more pleasant.

Nothing is wrong; it is perfect.

I recently stayed at this luxurious 4-star hotel for a short stopover and I must say I was quite impressed. The location of this place is fantastic, right next to Citygate outlets, which made shopping a breeze. Plus, being connected to a large shopping center with a MTR station was incredibly convenient. I loved that the hotel had its own escalator to the mall, making it easy to access all the shops and restaurants. The service here was top-notch, from the friendly and welcoming staff at the bar to the professional and attentive receptionists. They truly went above and beyond to ensure a pleasant stay.

I highly recommend this hotel to all my friends.

The location is great, close to the metro station for easy access to downtown and also near the Buddha cable car station. The hotel is connected to a shopping mall, making it convenient for shopping. The rooms are clean and nicely decorated, with a good selection of breakfast food. The staff is welcoming and efficient.

The check-in process can be slow at times.

The hotel is conveniently located near the main shopping center, making it easy to access shops and restaurants. It is also close to Tung Chung station, providing easy access to transportation. being near the airport allows for hassle-free travel. The spacious rooms offer spectacular views and the breakfast is decent, providing a satisfying start to the day. The hotel also offers a free shuttle bus to/from the airport, which is a great convenience for travelers.

Some areas of the hotel may be in need of refurbishment, which could affect the overall ambiance of the stay.